WinPac 2 Frequently Asked Questions

Click on a question below to be whisked away to the answer:

How do I play custom levels?
How do I get my joystick to work?
I don't live in the United States. Can I still order WinPac 2?
Why can't I save levels I create in the level editor?
I lost my registration code. Can you tell me what it was?
I ordered WinPac 2, so why have I never received any software?

If your question is not answered here, please feel free to contact me.

1 - How do I play custom levels?

NOTE: Only the registered version of WinPac 2 is able to play custom levels. To order the registered version, please visit the order page.

To start a new game with a custom level, click Game on the main menu, click New..., then click Custom in the Level File section. Click the Browse... button to select the level file you want to play from a standard Open File dialog box, or type the name of the level file directly into the space provided. Finally, click the OK button. That should do it.

If you decide to save your game at some point, the name of the level file will be stored in your savegame file. Such saved games can then be opened and resumed just like normal games.

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2 - How do I get my joystick to work?

First of all, your joystick has to be installed and calibrated with Windows to work properly. Please refer to the instructions that came with your joystick and/or the documentation for the particular version of Windows you're running for guidance. If these sources turn out to be useless, e-mail me at WinPac2@dauwalder.net and I'll help you out as best I can.

Once you're sure your joystick is properly installed and calibrated with Windows, you need to specify to WinPac 2 that you want to use it. To do so, click View on the main menu, click Options..., and click the Controls tab on the window that appears. If your joystick(s) is/are both calibrated and plugged in, one or both of the Joystick options will be available (otherwise they will be disabled and will either say (unavailable), which means it isn't properly installed and calibrated with Windows, or (unplugged) which means you need to make sure you have it plugged in). Click the appropriate Joystick option for whichever player you wish to use your joystick with, and then click the OK button. That should do it.

If your joystick works with WinPac 2, but you still have a hard time controlling your player (even after double-checking your standard Windows calibration), you can try calibrating it specifically for WinPac 2. This special calibration is used by WinPac 2 only and will have no effect on any other program that uses your joystick. To specifically calibrate your joystick for WinPac 2, click View on the main menu, click Options..., and click the Joysticks tab on the window that appears. Select the joystick you wish to specifically calibrate, and click the Calibrate button to calibrate it (follow the instructions in the window that appears). Clicking the Reset button will erase any special calibrations and revert back to the standard Windows calibration. Adjusting the sensitivity slider will change the degree to which WinPac 2 responds to your joystick's movement. This can be helpful for joysticks that have inadequate ranges of motion.

If, after all this, you're still having joystick troubles, please e-mail me at WinPac2@dauwalder.net and I'll help you out as best I can.

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3 - I don't live in the United States. Can I still order WinPac 2?

Yes, you can still order WinPac 2 even if you do not live in the United States. Orders can be placed both online and offline, as detailed on the order page.

If you order with an accepted major credit card, currency conversions should be done for you. Cash is accepted in a number of currencies. Checks, money orders, and postal money orders are accepted if drawn on a US bank in US currency. If none of these options work for you, please e-mail me at WinPac2@dauwalder.net and I'll try to work something out.

As with all orders, if you provide a valid e-mail address, your registration code will be e-mailed to you. Otherwise it will be sent to you on a postcard.

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4 - Why can't I save levels I create in the level editor?

If you are unable to save levels in the level editor, chances are good you do not have the registered version of the game. The shareware version lets you play around with the level editor to see how it works, but does not let you save (or play) custom levels. If you would like to order the registered version, please visit the order page.

If you already have the full version of the game, you may need to re-enter your registration info. If you click Help on the main menu and there is a menu item that says Register..., then your copy has somehow reverted back to the shareware version. Just click on Register... and re-enter your registration info. If the Register... menu item is not there but you are still unable to save your levels (or if your copy reverts back to the shareware version frequently), please e-mail me at WinPac2@dauwalder.net and let me know what's going on.

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5 - I lost my registration code. Can you tell me what it was?

Absolutely. Just e-mail me at WinPac2@dauwalder.net and I'll look it up for you. If possible, please include the name and/or e-mail address you used when your originally ordered the game.

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6 - I ordered WinPac 2, so why have I never received any software?

When you purchased WinPac 2, you were sent a registration code either in an e-mail with the subject "Thanks for your payment" or on a postcard from Kagi. Entering that registration code into a shareware copy of WinPac 2 unlocks the game's registered features and thus gives you the full version of the game. There is no physical product shipped when you order WinPac 2.

If you do not have a shareware copy of WinPac 2 already, you can download it from the download page. Once you have the shareware version of WinPac 2 installed, start WinPac 2, click the Help menu, click Register..., enter your registration information, and click the OK button. If your registration code is valid, you will now have a fully featured copy of WinPac 2. If the game tells you your registration code is invalid, make sure you entered your user name exactly as it was given to you (including case). If it still doesn't work, please e-mail me at WinPac2@dauwalder.net and I'll look into it.

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